From initial sourcing of equipment through to redeployment or disposal, BMS can provide professional services at every stage of the product lifecycle – pre-delivery services (such as imaging and server configuration) and on-site installation services (such as desktop rollouts through to regulatory compliant IT equipment disposal). Combined with our outstanding project management and transport capabilities we can help with everything from regular orders to multi-site special projects.

BMS will always assist you in choosing the right combination the BMS range of professional services to meet your exact needs and budget. 

Installation & Configuration

Our Technical Support specialist are amongst the finest in the IT industry, with a track record second to none. Who better therefore, to configure and install your newly purchased software / hardware than our own team of experts. As you'd expect our technical expertise mirrors our product range so whatever purchase you make from BMS, you can rest assured we have the expertise to install it.

For further information please contact our Technical Support Team direct - support@bms-it.co.uk

On-Going Support & Maintenance

To ensure our customers receive the maximum benefits from their investment in BMS's computer solutions, we have developed a range of on-going System Maintenance & Support Packages. We believe that system support is a partnership, that's why we work with our customers to investigate problems, install fixes, maintain licenses and to ensure that software is up to date and working effectively.

BMS offer specialised Support Services for NHS organisations. BMS have many Support Contracts in place for NHS organisations covering the full range BMS solutions, in particular the range of Security Solutions, incorporating NHSnet firewalls, secure remote access capabilities. BMS have an NHSnet connection, and can therefore, with a Trust or Authority's permission, log on to a site to effect any type of Support or Maintenance.

For further information about our range of Support packages please contact our Technical Support Team direct - support@bms-its.co.uk

Consultancy Services

At BMS we have an enormous wealth of technical experience implementing new technology into real life environments. We are happy to share this expertise and experience and offer all our customers and potential customers Consultancy Services associated with all our major market areas.

Within the Health Care market BMS offers many specialist Consultancy Services. For example BMS offer NHSnet Security Services, BS7799 Gap Analysis and associated Security Services.

To find out more about BMS's Consultancy Services please contact our Technical Support Team direct - support@bms-it.co.uk

Training & Product Coaching

Here at BMS, we provide a wide range of training services to ensure our customers get the most out of the products and solutions we supply to them. Our technical support staff are all experienced trainers, able to apply their expertise to any environment. Many of our products are covered by formal training programs.. These formal courses can be tailored and combined to create the perfect training mix to meet your needs. An alternative to the formal training approach is 'on-the-job' training whereby individuals are able to perform their normal work alongside an "expert". We have found this type of personalised training to be consistently effective for developing an in-depth knowledge of new technology

For further information on the range of Training courses available from BMS please contact our Technical Support Team direct - support@bms-it.co.uk

Helpdesk

BMS offers a dedicated electronic Helpdesk facility for all support contract customers. It acts as the first point of contact to log all problems, queries and information requests. It tracks and manages each enquiry to a satisfactory conclusion.